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Frequently Asked Questions

The following is a list of questions we are most frequently asked about Spring Family Reunion, as well as responses to those questions. If you can not find the answer to your question, please contact us at family@utk.edu or (865) 974-3179.

Registration

Families with active membership in the Tennessee Family Association can register for Spring Family Reunion. If you are not a member of the Association, you can join for free by visiting the Tennessee Family Association webpage.

To register, visit the Event Registration portal and enter the email address associated with your membership and your membership ID number. Your membership ID can be found in your Tennessee Family Association confirmation email or the registration announcement message. If you have trouble logging in, please send us a message at family@utk.edu.
While we hope your student will attend Spring Family Reunion events with you, they aren’t automatically included in your registration. You will need to register each individual member attending Spring Family Reunion, including your student.
The registration deadline is Friday, February 4, 2022, but it is best to register early as events will sell out.
Unfortunately, we are not able to take registrations over the phone. You may register online using the Events Registration portal located on our website.
No, there is no onsite registration.
No, we are unable to provide a waitlist for closed events. It is possible that passes/tickets to “sold out” events will become available if current registrants make changes to or cancel their registrations. When this occurs, their tickets are released and become available online.
No, unfortunately, we don’t allow registrations to be transferred to another Volunteer family. If you need to cancel or modify your registration, please email us at family@utk.edu.
The Family Engagement Team will send a comprehensive email including the finalized schedule, parking information and check-in instructions one week prior to Spring Family Reunion. .

Basketball Tickets

After you have completed your Spring Family Reunion registration, you will be prompted to purchase your basketball tickets on the UT Athletics Ticketing website. If you didn’t complete this step, please contact us at family@utk.edu and we will provide you with the link.

Basketball tickets are $20 and there is a $3 processing fee per ticket. All tickets are available on a first come, first-served basis.

No, you are not required to purchase tickets to the game. There are plenty of things to do in Knoxville on a Saturday! If you are not attending the game, check out some other activities and events in the Knoxville area.

Unfortunately, we aren’t able to provide log-in assistance for the UT Athletics ticketing site. You will need to contact them directly via the Live Chat feature or by phone at (865) 656-1200.


Events and Accommodations

Families and guests participating in Spring Family Reunion are responsible for their own lodging accommodations for the weekend. Members of the Tennessee Family Association have access to hotel discounts and can access this list in the membership portal.

All registered family members will receive parking instructions one week prior to Spring Family Reunion.

There is plenty happening on the weekends in Knoxville! Our Schedule of Events page will be updated periodically to highlight additional events happening on and off campus. We also encourage you to check out the calendar on Visit Knoxville’s website. .