The following is a list of questions we are most frequently asked about Spring Family Reunion, as well as responses to those questions. If you can not find the answer to your question, please contact us at family@utk.edu.
Registration
Registration for Spring Family Reunion will open in December 2024. All active members of the Tennessee Family Association will receive registration information via their email. Families with active membership in the Tennessee Family Association can register for Spring Family Reunion. If you are not a member of the Association, you can join for free by visiting the Tennessee Family Hub.
Families are able to register to up to eight attendees (including students).
The registration fees include a meal voucher and t-shirt for each guest and a game day tote for the family filled with Volunteer Family swag. Additionally, registration fees cover the cost of guest parking passes, printed materials, refreshments at various events, and decor.
Some events and activities may require an additional cost or registration process. This will be noted on the registration and Schedule of Events.
While we hope your student will attend Spring Family Reunion events with you, they aren’t automatically included in your registration. You will need to register each individual member attending Spring Family Reunion, including your student.
Unfortunately, we are not able to take registrations over the phone. You may register online using the Tennessee Family Hub. No, there is no onsite registration.
No, we are unable to provide a waitlist for closed events. It is possible that passes/tickets to “sold out” events will become available if current registrants make changes to or cancel their registrations. When this occurs, their tickets are released and become available online in the Tennessee Family Hub.
Yes, your family is still welcome to join us on Rocky Top. There will be plenty of events and activities on campus and in the community for your family to participate in.
Additionally, you and your family are welcome to plan another weekend to visit your student on Rocky Top. Visit the Plan Your Visit page to learn more about how to find events & activities in Knoxville.
Due to the nature of processing, planning, and event coordination, Family Experience is unable to offer full refunds to Fall Family Weekend registrants at any time. If you need to cancel or modify your registration, please contact us at family@utk.edu. No, unfortunately, we don’t allow registrations to be transferred to another Volunteer family. If you need to cancel or modify your registration, please email us at family@utk.edu. The Family Experience Team will send a comprehensive email including the finalized schedule, parking information and check-in instructions one week prior to Spring Family Reunion.
Football Tickets
No, basketball tickets are not included in your registration. However, the Family Experience team works with Tennessee Athletics to provide an opportunity to purchase basketball tickets if you and your family would like to attend the game.
After you have completed your Spring Family Reunion registration, you will be prompted to purchase your basketball tickets on the UT Athletics Ticketing website. If you didn’t complete this step, please contact us at family@utk.edu. No, all seats in the Spring Family Reunion section are reserved for families who are registered for the event.
No, you are not required to purchase tickets to the game. There are plenty of things to do in Knoxville on a Saturday! If you are not attending the game, check out some other activities and events in the Knoxville area.
Unfortunately, we aren’t able to provide log-in assistance for the UT Athletics ticketing site. You will need to contact them directly via the
Live Chat feature or by phone at (865) 656-1200.
No.
All basketball tickets purchased as a part of Family Weekend registration will be distributed electronically. Mobile tickets will be accessed electronically through your account at allvols.com. We recommend adding your tickets to your mobile device before game day and you can visit
utsports.com for more info regarding mobile ticketing.
Events and Accommodations
Check-in will take place on Saturday, March 1 from 10 a.m. until 4:30 p.m. The Family Experience team will also provide an opportunity for families or students to complete check-in early; additional information will be provided via email to all registered families.
We will not offer an opportunity for late check in. We encourage you to have your student check-in on your behalf if you are unable to pick them up.
Families and guests participating in Spring Family Reunion are able to work with the UT Athletics Ticketing Office to secure accessibility seating inside of the Arena for the game. Accessible parking is available throughout the weekend and will be shared in our communications.
Family Experience is unable to provide mobility chair reservations or guarantee shuttling and other types of mobility assistance for Spring Family Reunion. Events and activities take place in accessible locations on campus, but guests will be responsible for their transportation to the venue.
Spring Family Reunion participation will usually involve significant amounts of walking and traversing campus, especially crowded spaces on game day. These events may not be suitable for all guests.
Families and guests participating in Spring Family Reunion are responsible for their own lodging accommodations for the weekend. Members of the Tennessee Family Association have access to hotel discounts and can access this list in the
Tennessee Family Hub.
Parking during Spring Family Reunion is provided on Saturday. All registered family members will receive detailed parking instructions one week prior to the start of Spring Family Reunion.
There’s plenty happening on a weekend in Knoxville! Be sure to check out the
Plan Your Visit page which will be updated frequently with these events throughout the weekend. Check back periodically as we get closer to March for the most up-to-date information!